Puretalk.ai

Puretalk AI® - The best way to communicate with your customers. Built on our patent‑backed RUTH® engine, it enables businesses to automate customer engagement with authentic, human‑like conversations—24/7, across any channel.

AI‑Powered Voice Agents Automate complex phone tasks—from order taking to surveys—with real‑time voice agents that understand context and sentiment. Traditional contact center solutions lock businesses into rigid workflows and robotic interactions. With PureTalk.ai, we envisioned an AI that truly sounds human and adapts to any scenario—from sales calls to support hotlines.

• Intelligent Voice Agents & Chatbots
• Build phone-based voice assistants (like our flagship RUTH® Connect) and text-based chatbots from a single dashboard
• Design multi-step flows with drag-and-drop simplicity—no coding required
• Enable 24/7 self-service for FAQs, order status, appointment scheduling, and more
• Choose from a library of lifelike voices in multiple languages
• Fine-tune tone, pace, and inflection to match your brand’s personality
• Seamless API & System Integrations
• Connect in minutes to your CRM, helpdesk, or backend via RESTful APIs and webhooks
• Pre-built connectors for Salesforce, Zendesk, Shopify, and more
• Real-time event triggers let you personalize interactions based on customer data
• Drill down by channel, flow, or individual agent performance
• SDKs in Python, JavaScript, and Java so your dev team can get up and running fast
• Sandbox environment for safe testing before you go live

• Customer Support & Service
• AI‑Powered Voice Agents: Handle inbound calls, answer queries, route or transfer callers seamlessly 
• Outbound Campaigns & Marketing
• SMS Campaigns & Membership Updates: Schedule and send personalized SMS blasts or reminders 
• Conversational SMS: Launch two‑way promotional or transactional messaging that adapts to replies 
• Voice Broadcast & Follow‑Ups: Execute appointment reminders, survey invites, or promo calls at scale
• Operational Automation
• AI Phone Answering Assistant: Automate call handling, call routing, and basic inquiry resolution
• AI Phone Answering Assistant: Automate call handling, call routing, and basic inquiry resolution
• Appointment Setter (Lead Qualification): Screen inbound leads, gather requirements, and book demos or callbacks
• Healthcare: HIPAA‑compliant patient scheduling, status updates, billing inquiries, telehealth check‑ins
• Hospitality & Travel: Restaurant reservations, hotel bookings, check‑in instructions, and concierge services
• Retail & E‑commerce: Order status, inventory alerts, return/exchange assistance, and post‑purchase follow‑up
• Finance & Insurance: Account balance inquiries, fraud alerts, policy information, and payment reminders
• Real Estate: Property info, viewing requests, tenant support, and rental‑renewal campaigns
• Education: Enrollment reminders, campus alerts, class cancellations, and student helpdesk
• Government & Utilities: Public service announcements, outage notifications, permit‑application guidance
• HR & Employee Services: Onboarding calls, benefits enrollment assistance, internal IT/HR helpdesk
• Multi‑Channel Integration: Pre‑built connectors for Salesforce, Zendesk, Shopify, and more
• Voice Authentication: Secure user identity with biometric voice verification